Refund Policy

This Refund Policy applies to paid purchases completed via pay.shereon.com. The seller / supplier is Shereon Group OÜ. Card payments processed via Paddle are sold by Paddle as Merchant of Record.

14-day refund window

You may request a full refund within 14 days of the date of your transaction.

How to request a refund

Use the link in your Paddle receipt or visit https://www.paddle.net/ and select “Request refund”. You may also email [email protected].

Paddle Refund Policy

Refunds for Paddle transactions are provided in accordance with Paddle’s Refund Policy. If a refund is issued, access to the purchased paid features ends.